1. What exactly is "SimToon"?
2. Can I use this site for free?
3. Is this a chat or a role-playing game?
4. Why does SimToon have so many bugs?
5. Why can't I get into the chat?
6. What are Wunderbucks and how do I earn them?
7. What is acceptable language and behavior for the
8. Are there any rules or posted guidelines for this
9. What should I do if other users are bothering me?
SimToon is a graphical chat program. All you need is a browser like
Internet Explorer or FireFox and the latest Flash plugin. During our beta
test, this is a completely free service. Once we go into production mode
there will still be a service that's completely free, but we might provide
a subscription service that gives other options (keeping accounts open
longer, saving the rooms they create longer, and similar things). We haven't
decided how that's going to work just yet, and it is probably not going to
happen right away, anyway.
It's important to understand that in order to participate in this service
you don't need any additional software or plugins. All that you need to use
SimToon is a modern web browser and the latest Flash plugin from
Macromedia. Most web browsers come with the Flash plugin. If you don't have
the plugin, you can get
Sure! As we mentioned above, the site is designed so that people can
participate without first purchasing expensive software or even downloading
proprietary plugins. All that you need is what you probably already have.
However, even though SimToon provides a free service, we reserve
the right to restrict access to it or make changes to how it works without
notice. Also, people who choose to purchase a subscription to
SimToon receive special benefits (such as access to other worlds,
the ability to build more personal rooms in the location builder and other
special permissions. If you would like to learn more about becoming a
subscriber, click here.
Both. Our plans for SimToon are to expand the role-playing
aspect of this site, but this beta version is mostly a chat
site. You may role-play if you like as long as you are not interfering with
other users on the site. Please send any suggestions you have for RPG
features to RPG@simtoon.com
It's because we make mistakes. This is a beta version of
SimToon. That means that we are still changing stuff around,
implementing new ideas, adding to and modifying the current code, and other
technical stuff. That means that SimToon is in the "testing
phase". We hope to solve these bugs soon. If you notice any problems, please
help us to fix it by reporting it to us. Please report errors on our support forum or by sending an email message to
If you can't get in, it is probably for one of these reasons:
- Your browser is not capable of running the code. SimToon requires a browser that has a version 8 or greater Flash plugin installed.
If you have an old browser, upgrade it. If you have a recent browser, check
to make sure that you haven't disabled the Flash plugin in the configuration
options. If you are running Internet Explorer, go to Microsoft's site and
choose Download/Windows Upgrades. If you are surfing from a non-upgradable
machine (like a WebTV), then you may be out of luck.
- There is something between your machine and the server that is blocking
or regulating internet traffic. If you have to use a proxy to surf around a
firewall, then you probably won't be able to use SimToon. Future
versions may work around this known limitation.
- If you used to be able to get in and now you can't, that can be caused by
a corruption in your cache. Look in your internet options for a button
that clears out your temporary files. Give that a try if all else fails.
- It may be our fault. If you have checked all the possibilities above and
are still seeing errors, email us at: firstname.lastname@example.org
Wunderbucks are credits on SimToon. Once we set up subscription
services, you will be able to use Wunderbucks to pay for that. As far as
earning them goes, just keep coming back to www.SimToon.com and chat with
your friends. Time online will earn you Wunderbucks. Also, soon we'll
set up something where you can earn credit on this site by inviting others
to come visit and just play for free.
|6. What are Wunderbucks and how do I earn them?
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"Acceptable" means that you are not annoying other
users. If two users want to talk privately about something then that is
their business. We have no intention to try to control what you say or do
in private as long as everyone involved is there by choice. When you start
annoying other users in a public area by what you say or do, then it
becomes our problem. Want some privacy? Create a private room.
|7. What is acceptable language and behavior for
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Yes, the guidelines for using SimToon are posted
|8. Are there any rules or posted guidelines for
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There are a lot of different solutions to this problem. First of all, if
you are being harassed or threatened by someone on this site, you should
report this to an administrator immediately and also take whatever
other actions you feel are necessary to keep yourself safe. We won't
tolerate threats of violence or similar sorts of behavior.
|9. What should I do if other users are bothering
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Fortunately, this sort of behavior is actually pretty rare on chat
sites (contrary to what the media wants you to believe). People are
here to have a good time, and they aren't looking for trouble. Most problems
typically involve just rude or inconsiderate behavior. Many times the people
that are "misbehaving" don't even realize that what they are doing isn't
really appropriate. So, if you are faced with such rude or otherwise
inappropriate behavior, keep calm and consider trying some of the following
First of all, try simply asking the person not to talk or act that
way. That may seem too obvious to work, but it's a necessary first
step. Be polite. Maybe they don't realize what they are doing isn't
proper. 'Adult behavior' or conversations or other types of inappropriate
behavior should not take place in public areas.
If asking the person to stop doesn't work, you should consider leaving
that room and just going elsewhere in the chat. If, for example, you
enter a location where the users are discussing something you find
unpleasant, then choose to go somewhere else! After all, no one is making
you stay in that room.
When all else fails, report the situation to a ranking member. They
have the power to kick users from a chat if necessary, and even ban them
from coming back.
It's important to stress that we will not tolerate illegal behavior.
This includes, but certainly is not limited to, racist comments or other
"hate" speech, obscene language, software piracy or hacking, and so forth.
While we recognize that we can't control what people say on the Internet,
we can take steps that will keep them off of this website and, if necessary,
we can report their illegal behavior to the police. Also, keep in mind that
this is a commercial enterprise, not a public park. We created this service,
we own this service, we pay to keep it up and running and we can restrict
access to it at any time and for any reason.